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Home > General Info > FAQ
Frequently Asked Questions

  Where can I find passenger train schedules?

Go to the SNCF passenger site.


  Who should I contact to ship my car by train?

Go to the heading Info for individual customers.


  Who should I contact to transport my luggage?

Go to the heading Info for individual customers.


  Who should I contact to ship a package?

Go to the heading Info for individual customers.


  Who should I contact for household removal by train?

Go to the heading Info for individual customers.


  Can you give me details about the Lyons-Turin rail project?

Go to the Lyons-Turin Railway site (LTF) : http://www.ltf-sas.com
Réseau Ferré de France has owned the government rail infrastructures since 1997.
For information concerning railway improvements and construction, contact RFF.


  What are the costs for shipping my goods by rail?

Pricing schedules for each type of merchandise and tonnage via Fret SNCF can be obtained from the Bureau de Vente des Documents Tarifaires 147, rue Cardinet, 75 017 Paris.


  What are the customs procedures for international merchandise carriage?

For rail carriage information, click on the heading customs and formalities.
For other information, go to the government site http://www.douane.gouv.fr.


  Does Fret SNCF have a magazine?

Fret SNCF publishes “Perspectives Fret” for businesses which ship goods by rail.
For more information, send an email to publications.fret@sncf.fr.


  Can you tell me more about the privatisation of rail freight carriage?

For specific information concerning Fret SNCF, see our heading on rail carriage competition.
For information on European policy and regulations, go to the government site http://www.transports.equipement.gouv.fr.


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