
Business services available > Our customer services > Info@RESAFRET
With Info@RESAFRET, you can directly keep track of the progress of your orders and be alerted immediately in case of unforeseen event or back order. For hassle-free transport, choose this practical, free e-service!
Whatever your merchandise, no matter the means of transport selected, whatever its origin or destination: Info@RESAFRET will update you on the progress of your shipment, from loading to delivery.
To sign up and take advantage of our Info@RESAFRET service, contact your usual sales contact. Next, connect to your interface using an identifier and password provided by the e-service hot-line.
You can connect 24/7 from your interface on the Clic Services Fret SNCF Website. You can then:
In case of unforeseen event:
With fast alerts, you will have more time to reorganize your logistics.
The user authentication function is your guarantee of security and confidentiality of all Info@RESAFRET data. With an identifier and a password, you are the only one, except for anyone you have qualified, who can access your area.
To find out more:
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Depuis la mise en place en décembre 2010 de la nouvelle offre MLMC, la quasi-totalité des clients de Fret SNCF ont adhéré et acheté l'offre qui leur était présentée.

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