Business services available > Our customer services > commande@RESAFRET
Business services available
Commande@RESAFRET
Commande@RESAFRET: place your orders on the Internet!
Thanks to Commande@RESAFRET, your orders are logged and processed, through the Internet, in our Fret SNCF reservation system.
A simple, rapid e-service accessible 24/7
Ordering directly online means fewer paper forms to manage and fewer time constraints.
- You select the relevant flows and the appropriate data entry model from your personalized catalogue.
- You complete the information (date and amount) and you send us your orders online.
- You can place your new orders easily, because the information stored in your catalogue is automatically inserted in the order.
- You can place more orders at the same time and do so farther in advance.
A simple, rapid e-service accessible 24/7
Having your catalogue online means you can check all your data at any time. Traffic negotiated with your salesman is automatically listed.
How can you receive this service?
Contact your sales contact right now! Fret SNCF will then send you your secure passwords for connecting to our interface.
You can also take advantage of the RESAFRET Order Sequencing service
Commande@RESAFRET lets you specify the sequencing links between your orders. With a couple of clicks, you can organize your orders! Our Customer Service Center is informed so you can benefit from the free RESAFRET Order Sequencing service.
- You can also create your own models to make data entry easier.
- You can create your orders when the need arises, whether they are occasional or recurring.
- You can designate the individuals authorized to place an order, you can determine the creation, modification, and cancellation of your orders on the basis of origin, destination or transported merchandise.
You optimize your internal organization!
And get increased reliability and responsiveness
Ordering online means limiting the risk of error, because the data you enter is directly integrated into our reservation system.
- You can also choose your traffic from among those we have stored in your catalogues. No need to worry: you will have selected the proposition you need!
- Need to change or cancel an order at the latest minute? You can do it online up to D-1, 12 hours (D being the date of wagon delivery).
To find out more:
News
Captrain, a new brand of SNCF Geodis
SNCF Geodis is launching a new brand, Captrain, covering its international rail haulage activities.
Perspectives fret
